Our adorable hair accessories are crafted in limited batches to ensure quality craftsmanship. If an item becomes unavailable after your purchase, we'll notify you within 3 business days with these sweet alternatives: (1) priority access to our next collection launch featuring similar charming designs, (2) full refund processed immediately, or (3) store credit with 15% bonus value for your next purchase of our sturdy yet cute hair accessories. We believe every hair clip should bring joy, and we stand by this promise.
All prices are displayed in USD and final at checkout. We maintain honest pricing for our durable, sweet-designed hair accessories. In rare cases of pricing errors (e.g., $25 hair clip set listed as $2.50), we reserve the right to cancel orders and will notify you within 72 hours. For any inconvenience caused, we'll offer a 20% discount code for future purchases of our cheerful hair accessories.
Each hair accessory is carefully inspected and lovingly packaged. Processing takes 3-5 business days (extending to 5-7 business days during peak seasons). You'll receive detailed tracking information via email once your package of delightful hair clips ships. For special custom orders requiring additional craftsmanship time, estimated delivery windows will be clearly displayed during checkout.
We use reliable shipping partners to ensure your sweet hair accessories arrive in perfect condition. Domestic shipments typically require 10-15 business days after processing, while international deliveries may take 18-25 business days. All international packages include proper documentation to help your cheerful hair clips reach you smoothly.
We accept returns within 21 days of delivery for store credit or exchange. Items must be unused and in original packaging with all protective coverings intact. Return processing may take 10 business days after we receive your package. All returned hair accessories undergo careful inspection to maintain our quality standards. Final sale items (clearly marked during purchase) are excluded to preserve the special nature of certain collections.
All product designs, patterns, and visual content featuring our sweet hair accessories are protected intellectual property. Unauthorized commercial use (including replicating our unique designs or using images for third-party sales) is strictly prohibited. We actively protect our cheerful designs to maintain the special charm of our hair clips.
Our friendly support team is available via email at [email protected] for any inquiries about our sturdy yet sweet hair accessories. Response time is typically within 3 business days (may extend to 5 days during high-volume periods). For urgent order matters, please include your order number in the subject line. We're here to help you find the perfect hair clip to match your style and needs.
