At www.sparkrush.shop, we take pride in delivering our sweet and sturdy hair accessories with the utmost care. Our shipping procedures are designed to ensure your adorable hair clips arrive in perfect condition while maintaining transparent timelines for your convenience.
All orders undergo quality verification and careful packaging within 3–5 business days after payment confirmation. During peak seasons or special promotions, processing may extend to 5-7 business days to maintain our high standards. You'll receive email notifications at [email protected] for each stage of your order's journey, including any unexpected delays beyond our standard timeframe.
Once your order leaves our facility, domestic shipments (U.S.) typically require 7–14 business days via standard delivery. International destinations (Canada, UK, EU, Australia) require 14–21 business days, accounting for customs inspections and our commitment to damage-free transit. These extended windows ensure your precious hair accessories arrive safely.
We currently ship to: United States, Canada, United Kingdom, European Union nations, Australia, Japan, and select Middle Eastern countries. Available destinations will be shown during checkout based on current logistics partnerships.
Our shipping fees are structured as follows:
For international orders, customers are responsible for any applicable duties and taxes. We recommend consulting your local customs office before ordering. Unclaimed parcels may incur restocking and return shipping fees.
We require signatures for all deliveries. Three delivery attempts will be made before items return to our facility. Reshipment fees may apply for domestic ($15) and international ($40) orders.
Real-time tracking links are emailed to [email protected] upon dispatch. Our customer service team is available to provide updates and assistance throughout the shipping process.
During holiday seasons (December 24-January 2), all shipments are temporarily paused. Weather-related delays may automatically extend delivery times to ensure safe transit for your hair accessories.
