All purchases made through www.sparkrush.shop require immediate payment via our secured checkout system. We accept Visa, Mastercard, American Express, and PayPal for your convenience in acquiring our premium hair accessories. Your payment must successfully process before we begin preparing your delicate hair adornments. In rare cases where payment authorization fails, we reserve the right to cancel your sparkly hair accessory order without prior notice. For international customers, please be aware that currency conversion fees may apply based on your bank's policies when purchasing our globally-sourced hair pieces.
After completing your purchase of our sweet hair accessories, you'll receive an automated order confirmation email to the address provided. This pastel-colored email serves as your official receipt and contains all charming details about your selected hair clips, including specifications, pricing breakdown, and shipping information. We lovingly suggest reviewing this confirmation carefully as it represents our mutual agreement. Should you spot any discrepancies in your hair accessory order, please contact our customer service at [email protected] within 24 hours of placing your order.
While we maintain careful tracking of our delicate hair accessory inventory, occasionally popular styles may become temporarily unavailable due to overwhelming demand from our lovely customers. In such special circumstances involving our hair pieces, we will notify you via email within 48 hours of purchase. You may choose to wait patiently for restock (typically 2-3 weeks) or receive a full refund. We cannot guarantee the immediate availability of any specific hair clip color, size, or design shown on our website, as each piece is carefully crafted.
Orders for our precious hair accessories typically require 3-5 business days for careful processing before shipment. During peak seasons or special promotions, processing may extend to 5-7 business days as we meticulously prepare each hair piece. Once dispatched, domestic deliveries of our hair clips generally arrive within 7-14 business days, while international shipments may take 14-21 business days depending on customs clearance of our delicate products. You'll receive a shipping confirmation email with tracking information when your package of hair pretties leaves our facility.
We happily accept returns within 21 days of delivery for store credit or exchange of our hair accessories. Items must be unused, undamaged, and in their original protective packaging with all tags still attached. To initiate a return of your hair pieces, simply email [email protected] with your order number and reason for return. You'll receive detailed instructions and a prepaid return label if eligible. Refunds for approved returns will be processed within 10 business days of receiving the returned hair accessories back in perfect condition.
All prices for our delightful hair clips are displayed in USD and include applicable value-added taxes where required by law. We reserve the right to adjust prices without prior notice due to fluctuations in material costs for our hair accessories. If you placed an order before a price change, you will be charged the amount shown at checkout. Promotional discounts on our hair pieces cannot be combined unless explicitly stated. Any international customs fees are the customer's responsibility.
For any questions about your hair accessory purchase, please contact our customer service team at [email protected]. We typically respond within 48 hours during business days with care and attention. When reaching out about your hair clips, please include your order number and relevant details to help us assist you efficiently. Business Address:
